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Frequently Asked Questions

Ding O Dang Labs

Last updated: [26-09-2025]

Find answers to commonly asked questions about our products, services, and policies. If you need additional assistance, feel free to contact us directly.

1. What is Ding O Dang Labs?

Ding O Dang Labs is a premium fragrance house dedicated to creating perfumes that are more than scents — they are aura solutions. Each fragrance is designed as a ritual, blending luxury with emotional therapy to purify, uplift, and empower your everyday life.

2. Are your perfumes luxury or daily-wear?

Both. Our philosophy is "Fragrance as necessity, not vanity." Each perfume is crafted to elevate daily rituals while maintaining the richness, complexity, and depth of a luxury fragrance.

3. Do you deliver across India?

Yes ✅ we deliver Pan-India.

Standard delivery charge: ₹99 per order

Free delivery on all orders above ₹3,000

4. How long does delivery take?

Delivery usually takes 5–7 business days, depending on your location. Our team ensures your order is packed with utmost care and shipped promptly.

5. What is your refund and exchange policy?

If you face any issues with your order, simply mail us at dingodanglabs@gmail.com with your contact ID and order details.

Our support team will review your request and get in touch for refund or exchange assistance.

6. Can I try before buying?

Currently, we do not offer testers or samples. However, our detailed fragrance descriptions and aura guides are designed to help you choose the perfume that best matches your personality, mood, and lifestyle.

7. What makes Ding O Dang perfumes different?

Aura Therapy Approach → Each perfume balances emotions and enhances your personal energy field.

Luxury Blends → Complex layers with rare ingredients like OUD, Ambergris, and Tonka.

Daily Rituals, Elevated → Designed not just for occasions, but to become part of your everyday aura.

Memory & Storytelling → Every fragrance tells a story — of warmth, intimacy, mystery, or seduction.

8. Are the perfumes unisex?

Yes. Our collections are designed for anyone who resonates with the mood and aura of the fragrance, regardless of gender.

9. How should I store my perfume?

Keep your perfume in a cool, dry place away from direct sunlight and heat to preserve its longevity and richness.

10. How can I contact customer care?

For any queries, please reach out via:

📧 dingodanglabs@gmail.com

Our team will get back to you promptly.

Still have questions? We're here to help!

Contact Us:

Ding O Dang Labs

Flat No. 1110/73, Devaram Park, Tri Nagar, Delhi 110035

Email: dingodanglabs@gmail.com

Phone: +91 88100 08800