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Terms of Service

Ding O Dang Labs

Last updated: [26-09-2025]

Welcome to Ding O Dang Labs. By accessing or using the website operated by Ding O Dang Labs ("we", "us", "our") for our Quantum perfume products, you agree to the following Terms of Service ("Terms"). If you do not agree, please do not use our site or purchase from us.

1. Who We Are

Our website is owned and operated by Ding O Dang Labs. All sales, billing, and customer service are handled under Ding O Dang Labs. Products are marketed under the brand name Quantum.

2. Acceptance of Terms

By browsing, accessing, or placing orders on this website, you accept and agree to be bound by these Terms, as well as any other policies posted (e.g., Refund Policy, Privacy Policy, Shipping Policy). If we change the Terms, we will post changes here. Continued use = acceptance of updated Terms.

3. Use of the Website

• You must be over the age of majority in your jurisdiction (18+ in India) or using the site under legal guardian's supervision.

• You agree to use the site only for lawful purposes.

• You agree not to impersonate others or misrepresent your identity.

• You must provide accurate, current, and complete information when registering or placing an order.

4. Account & Registration

• If you register an account, you are responsible for keeping your login credentials secure.

• You are responsible for all activity under your account.

• We may suspend or terminate your access if we believe there is misuse or breach of these Terms.

5. Orders, Payment & Billing

• All orders are subject to our acceptance and availability. We will confirm by email if your order is accepted.

• Payment is via methods listed on the website. All billing will be done through Ding O Dang Labs.

• Prices shown are inclusive/exclusive of applicable taxes (as per the site's specification). You bear any additional charges, duties, or fees imposed by government authorities.

6. Shipping & Delivery

• Shipping times are estimates and not guaranteed.

• Ding O Dang Labs is not responsible for delays caused by customs, courier companies, or force majeure events.

• Risk of loss passes to you once goods are delivered to the shipping carrier.

7. Returns, Exchanges & Refunds

• You may request returns or refunds under the terms of our separate Refund / Exchange Policy (linked on site).

• Products must be returned in original packaging, unused, and unaltered.

• Refunds will be processed by Ding O Dang Labs as per policy, via the same method paid, unless otherwise agreed.

8. Intellectual Property

• All content on the site (images, text, logos, brand names, etc.) is property of Ding O Dang Labs or its licensors.

• You agree not to copy, reproduce, distribute, or use any intellectual property without prior written permission.

9. Privacy & Data Protection

• Your personal information is governed by our Privacy Policy.

• You consent to receive electronic communications from us (order confirmations, updates, marketing if opted in).

• We use reasonable security measures to protect your information, but cannot guarantee absolute security against hacking or unauthorized access.

10. Limitation of Liability

• Ding O Dang Labs shall not be liable for indirect, incidental, special, or consequential damages arising from use of the site or products.

• We do not guarantee that our perfumes will suit all skin types; there may be allergic or sensitivity reactions—please check ingredients, discontinue use if irritation occurs.

11. Indemnification

You agree to defend, indemnify, and hold Ding O Dang Labs harmless from any claims, damages, liabilities, costs, or expenses (including legal fees) arising out of your breach of these Terms or your violation of any law or rights of a third party.

12. Dispute Resolution & Governing Law

• Any disputes arising out of or relating to these Terms will be governed by the laws of India.

• Courts in Delhi / Delhi NCR shall have exclusive jurisdiction unless otherwise required by applicable law.

• We will attempt to resolve issues amicably; if not possible, legal remedy may be pursued.

13. Changes to Terms

We reserve the right to modify or update these Terms at any time. We will post revised Terms on the website. Your continued use after changes means you accept the new Terms.

14. Contact Information

If you have questions about these Terms, contact us at:

Ding O Dang Labs

Flat No. 1110/73, Devaram Park, Tri Nagar, Delhi 110035

Email: dingodanglabs@gmail.com

Phone: +91 88100 08800

By using our website or purchasing our products, you agree to these Terms in full.